SHIPPING POLICY
At Muse Hair Atelier, we strive to get your order to you as quickly and efficiently as possible. Here's what you need to know about our shipping policies:
PROCESSING TIME
- All orders are processed within 24-48 hours of receipt.
- Orders placed on weekends or holidays will be processed the next business day.
SHIPPING TIME
Standard Shipping 3-7 business days:
TOTAL DELIVERY TIME
Total delivery time = processing time + shipping time.
SHIPPING METHODS
Muse Hair Atelier utilizes reliable carriers such as
- USPS
- UPS
- FEDEX
SHIPPING RATES
FREE shipping for US customers
INTERNATIONAL SHIPPING
We ship to Europe, Canada as well as some other countries. International shipping rates and delivery times vary depending on the destination. if you would like a shipping quote please contact us by filling out our CONTACT form or by emailing us at info@musehairatelier.com
TRACKING INFORMATION
Once your order ships, you will receive an email with you tracking information. You can use this to track the status of your order.
DELIVERY ISSUES
If you encounter any issues with your delivery, please contact us within 3 days of receipt. If there are issues with your shipping information, Muse Hair Atelier strives to contact you within 24 hours. We will work with you the best way we can to resolve the issue promptly.
RETURN SHIPPING
Please see our RETURN POLICY page for information on return shipping.
CONTACTS US
If you have any questions or concerns about shipping, please don't hesitate to contact us by filling out our CONTACT form or by emailing us at info@musehairatelier.com.
We're here to help!